Common Issues

From Oxygen.next Wiki

Jump to: navigation, search

All issues found here are taken from the Oxygen.next forum. If you can't find an answer to your problem in here please try the forum.


Contents

[edit] Player

[edit] Endless start circle

An endless spinning start circle can be fixed by disabling the "User account control" in Windows. Uncheck the option in the "User Accounts" menu of your Windows and restart your pc.

[edit] Localhost shows an empty or wrong site

Check if the apache is properly installed. The listening port of the site is 80, if the port is already reserved there is a possibility, that the Apache won't be installed. In that case try to make port 80 available to Oxygen.next and then try to repair Oxygen.next by starting the setup again.

[edit] Uninstall won't work

Some users experienced issues while trying to uninstall Oxygen.next. Still we have no explaination, why this happens. We recommend to start form scratch with a clean Windows installation.


[edit] Oxygen Management Suite

[edit] Login doesn't work

In the beginning we had two different logins. Check your emails to be sure you are using the correct login for the Oxygen Management Suite.

[edit] Forgot my password

There is no password recovery, yet, but we are working on it. Until it is missing just write a private message in the forum to one of our team. He or she will unlock your account ASAP.

Personal tools